Age and entry policies at LondonHouse Chicago (hotel vs. rooftop)
LondonHouse Chicago welcomes guests of all ages to stay at the hotel, but the registered guest checking in must be at least 21 and present a photo ID and credit card. The hotel’s LH Rooftop enforces a 21+ minimum for entry (especially in the evenings); check with the hotel for any daytime exceptions or private-event rules.
In this guide
Hotel check-in and minimum age
Standard LondonHouse Chicago policy requires the person who makes the reservation and checks in to be at least 21. All guests must present a valid photo ID and a credit card at check-in.
Check-in time begins at 4:00 PM and check-out is by 12:00 PM (noon); late check-out is available subject to availability. If you are booking multiple rooms or a group (more than 9 rooms), different terms may apply — contact the hotel or your booking agent for details.
- Minimum check-in age: 21 (reservation holder must present ID and credit card)
- Check-in: 4:00 PM; Check-out: 12:00 PM (noon)
- Group bookings (9+ rooms) may have separate policies
| Requirement | Hotel Policy |
|---|---|
| Minimum age to check in | 21 (valid ID & credit card required) |
| ID / payment at check-in | Photo ID and credit card |
| Check-in / Check-out | 4:00 PM / 12:00 PM (noon) |
Rooftop (LH Rooftop) entry rules and age limit
LH Rooftop is a tri-level rooftop bar (indoor bar on the 21st floor, outdoor terrace on the 22nd floor, and the 23rd-floor Cupola). The venue enforces a minimum entry age of 21, particularly in the evenings.
Because the rooftop hosts different service periods (weekend brunch, daytime seating, evening service, and private events), policies can vary for specific seatings or private buyouts. If you plan to visit with younger guests or attend a daytime event, confirm age access with the hotel in advance.
- Rooftop minimum age: 21 for entry (enforced for the bar/evening service)
- Hours listed for LH Rooftop: daily 11:00 AM–12:00 AM (food service typically until 11:00 PM)
- Dress code: Smart Casual
| Rooftop item | What to expect |
|---|---|
| Typical hours | 11:00 AM – 12:00 AM (daily) |
| Age requirement | 21+ for entry (especially evening hours) |
| Dress code | Smart Casual |
How rooftop rules affect families and mixed-age groups
The hotel itself is not adults-only; children of all ages may stay in guest rooms. Note, however, that the rooftop bar enforces a 21+ entry policy that can prevent younger guests from accessing that venue in the evening.
Other on-site venues such as Bridges Lobby Bar (which serves Afternoon Tea) and LH on 21 serve food and drinks and typically accommodate guests of varying ages. If you want to visit the rooftop with anyone under 21, ask the hotel about daytime seatings or private-event exceptions before you arrive.
- Hotel: guests of all ages may stay in rooms; children 18+ may be charged as adults per bookings
- Bridges Lobby Bar and LH on 21 generally accommodate mixed-age diners (Bridges runs Afternoon Tea)
- Rooftop access is the primary restriction — plan alternatives if younger guests are in your group
| Venue | Access for under-21s |
|---|---|
| Guest Rooms | Allowed (hotel welcomes guests of all ages) |
| Bridges Lobby Bar | Generally allowed (Afternoon Tea available) |
| LH Rooftop | Restricted — 21+ entry enforced (especially evenings) |
Room access, family-friendly room names and amenities
LondonHouse Chicago offers a range of room types and suites where guests of any age may stay. Room names include: Room, 1 King Bed; Room, 2 Double Beds; Room, River View; 1 Bedroom Suite; Suite, 1 Bedroom; Vista Room; Room, Bathtub; Suite; Presidential Suite; Studio, Corner; and Room (Hydrow Wellness Room).
Some room types include in-room fitness features (for example, select King Peloton Wellness or Hydrow-style rooms). Use the concierge if you need crib requests or accessibility assistance — the hotel requires the registered guest’s ID and card at check-in regardless of guest ages.
- Room names (examples): Room, 1 King Bed; Room, River View; 1 Bedroom Suite; Presidential Suite; Room (Hydrow Wellness Room)
- Select wellness rooms include in-room fitness equipment (Peloton/Hydrow references in hotel materials)
- All reservations require the registered guest’s ID and payment card at check-in
| Room type | Guest-age access |
|---|---|
| Room, 1 King Bed / Room, 2 Double Beds | Any age allowed to stay (subject to hotel check-in rules) |
| 1 Bedroom Suite / Suite, 1 Bedroom / Presidential Suite | Any age allowed to stay; ideal for larger parties |
| Room (Hydrow Wellness Room) / King Peloton Wellness | Any age allowed; includes in-room fitness options |
Practical steps before arrival
If someone in your party is under 21 and you plan to visit LH Rooftop, contact LondonHouse Chicago in advance to confirm whether your intended seating/time will allow minors. Policies can be stricter for evening seatings and private events.
Bring government photo ID for every adult who will be entering the rooftop or consuming alcohol. For room check-in, the registered guest should bring a photo ID and the credit card used to guarantee the reservation.
- Call the hotel or concierge to confirm rooftop age rules for your date/time
- Bring photo ID for all adults (required for check-in and rooftop entry)
- If traveling with a mixed-age group, plan to use Bridges Lobby Bar or LH on 21 for all-ages dining
| Before you arrive | Recommended action |
|---|---|
| Rooftop visit planned | Confirm age policy / event rules with the hotel |
| Room check-in | Registered guest bring photo ID & credit card |
| Dining with minors | Consider Bridges Lobby Bar or LH on 21 (Afternoon Tea reservations recommended) |
Contact, location and where to verify policies
Address: LondonHouse Chicago, 85 East Wacker Drive, Chicago, Illinois 60601, US. If you need immediate assistance or to confirm age or private-event policies, call the hotel or your booking representative.
BookResorts agents (24/7) are listed as a contact for reservations at +1 (888) 605-1350, but you can also reach the hotel directly via the contact methods on its official site or by emailing concierge/reservations.
- Hotel address: 85 East Wacker Drive, Chicago, IL 60601
- BookResorts 24/7 reservation phone (agents): +1 (888) 605-1350
- For rooftop questions, ask the hotel concierge or the LH Rooftop host on arrival
| Contact | Use for |
|---|---|
| Hotel website / reservations | Confirm rooftop age enforcement, private events, or booking details |
| BookResorts phone +1 (888) 605-1350 | Reservation support (24/7 agent assistance) |
| Concierge at check-in | Dining reservations, event access, and venue-specific rules |
